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| Can you imagine going two weeks without checking your email? How about after waiting two weeks, you log into your inbox, and it’s empty…. because someone handled your email for you! By far the most important thing you can do if you want to one day live a laptop lifestyle and stop working 10+ hour days on your business is to take email off your plate. In today's Yaro 'Solo' Podcast I explain how you can 'outsource' your email:
The Day I Left Email Twelve years ago I made a decision to hire a work-at-home-mother to take over the email for my then main business, an essay editing service. I couldn’t believe the difference it made. I no longer had this stress point, always thinking I needed to check my messages in case something urgent came in, worrying about taking too long to reply and possibly missing paying jobs, and never feeling I can get ahead as every day more emails pile up. Whenever I talk to entrepreneurs and ask them what they spend the most time on, it’s almost always email. Some entrepreneurs lose their entire evenings because they stay at work to make a dent in an inbox that only seems to get bigger. It's Not Just About Email When I hired and trained someone to look after my inbox, it was the last time I handled email myself. Since then my team has replied to all incoming messages sent to the various businesses I have had over the years. I’ve had about six different email helpers during that time. While the immediate benefit of no longer stressing over email is huge, what I did not see at first was how much of an impact it can have on your business. Email is a lot more than just newsletters and software update notifications. Email is frequently where potential customers message before they buy a product, or a current customer seeks help. The person who handles your email is on the front line impacting the two things that matter most – sales and retention. It’s not surprising so many entrepreneurs have trouble letting go of this aspect of their business — it feels too personal and too important to let other people handle it. In my business, we’ve always kept things simple when it comes to customer support. We use a shared Gmail inbox where all business related queries go. There’s no helpdesk software or making our customers jump through hoops to get to us – just send an email to support@entrepreneurs-journey.com and we will receive your message and reply. My email team – affectionately called the ‘Client Care’ department – are more than just email robots. They’ve built systems, templates, and learned how to dynamically deal with the unique situations that come at them, always with the goal of increasing sales and keeping existing customers happy. Podcast: How To Hire Someone To Handle Your Email In this Yaro solo podcast, I take you behind the scenes of how I first hired someone to handle my email, then how over time the role has expanded. You will learn:
…and a whole lot more! I also talk about what my business looks like today in terms of email management. Would You Like My Team To Handle Your Email? If you’re inspired to hire your own inbox manager, but unsure where to start, I have some exciting news. I’ve partnered with my current inbox management team to provide the same level of service I’ve used for the past 12 years, to deliver a brand new service: InboxDone.com. InboxDone is for you if you’re looking to:
Every day, your personal Inbox Manager will take care of things like handling client queries, chase up potential customers and capture outstanding payments — all the things you don’t have time to do (or don’t want to do). My team has been trained to write emails that convert, meaning their retention and acquisition rates are very high.
We will select the five best applicants, who will be paired with an Inbox Manager to determine specific needs. From there we will build a tailored email management service to your business that will ultimately save you tons of time and money. Instead of going through the often laborious process of hiring a virtual assistant who may or may not write quality emails, or trying to find someone that you hope you can trust, I’m giving you access to a vetted manager, someone I’ve trusted with my inbox to for years. After one conversation with my inbox team, you’ll feel confident that you’ve connected with someone trustworthy and reliable, someone who will free up your time and help you realize the carefree lifestyle you’ve always envisioned — and potentially even take your business to the next level. You might be surprised by how simple this transition is to make and laugh at yourself for waiting so long to do it. The difference this service will make in your day-to-day life could lead to a big breakthrough, freeing you up to focus on rapid business growth by increasing your bottom line. At the very least, hiring an email manager will give you a taste of freedom. You will see how bringing someone else on board — even just for an hour or two per day — can drastically reduce your stress and unlock some much needed time. If you’re ready to taste the freedom, apply here. If you’re one of the lucky people who applies and gets accepted, we will be in touch to begin the setup process. I can’t wait for you to see “No New Mail!” in your inbox every day and experience the freedom I’ve felt for the past 12 years. Enjoy the podcast, Yaro
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I've traveled the world, made over a million dollars online and live a pretty amazing life. I'm the author of the Blog Profits Blueprint and founder of the industry-leading online program, Blog Mastermind. What really gets me excited are the success stories of people I helped who started blogs and today make thousands of dollars (some even millions!). If you want to be the next success story, join my coaching programs. You can read more about me, and follow me on Facebook and Twitter and Instagram. |
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